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Return Policy

Thank you for shopping at CROWD!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Crowdedshopsite@gmail.com 

Exempt Goods

The following are exempt from refunds:

  • Gift cards

  • Some health and personal care items

Partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

  • If you have done all of this and you still have not received your refund yet, please contact us at Crowdedsiteshop@gmail.com or phone number ( 6468042756

ABOUT US

We at The Crowd comprise of a young group of individuals aiming to bring innovative and revolutionary toys to the market.
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With The CROWD, we aimed at designing something that has never been seen before. The abilities and autonomy of The CROWD are like no other in it's sector.
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We wanted to design something that keeps your attention for a multitude of hours, unlike most toys that get used for a few hours and then sit of a shelf until the next garage sale. That's why the numerous tricks available to The CROWD and its captivating lighting display ensure The CROWD is a source of endless entertainment.
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We will continue to develop new toys and further innovate on our current product range. This will be done with longevity and originality at the core of our design process. Thank you for visiting the home of The CROWD.